• Day-to-day responsibilities
  • Work closely with the Social Media Manager (and occasionally with the Digital Account Director) to ensure day-to-day deliverables meet industry standards, client expectations, project deadlines are met, meeting sales targets, coaching and supporting the juniors team members in achieving their KPIs.
  • Lead assignment accounts and projects, ensuring operational excellence.
  • Understand clients' brief and liaise with the creative team to research and formulate marketing solutions.
  • Develop engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages.
  • Coordinate social media messaging with advertising departments, brand managers, and quarterly or seasonal company goals.
  • Work with other departments to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages.
  • Leverage on organic social media platforms (mainly FB, IG, and LinkedIn) to increase followers and engagement for brands assigned to you.
  • Curate and create engaging social media content to stir conversation among your audiences, while maintaining the brand’s voice.
  • Work closely with creative to produce out of the box social media content and ad campaigns.
  • Collate contents/asset/brief to proceed with execution.
  • Monitor all stages of campaigns to guarantee that they run smoothly.
  • Write status reports throughout the duration of the project to keep clients and peers updated.
  • Administration tasks that will help to keep campaigns well-managed and organised.

• Client servicing and marketing consultancy
  • Presentable and able to manage composure.
  • Function as the key contact person to key retainer clients.
  • A good understanding of the usage of business English for this role is integral.
  • Manage client expectations with day-to-day reporting and explain requirements of analysis, specification, and design of projects on a technical and non-technical basis.
  • Address client queries effectively and in a timely manner.
  • Present communication strategies and reports to clients, conduct WIP sessions with clients.

• Performance Marketing
  • Perform and manage day-to-day media ad buys.
  • Develop strategies and execute paid social media campaigns for advertising.
  • Plans and executes all SEO/SEM, database marketing, email, social media, web, and display advertising campaigns.
  • Identifies trends and insights and optimizes spend and performance based on the insights.
• Reporting
  • Analyze digital campaigns success.
  • Audits and analyses social media presences, including digital advertising costs and returns.
  • Analyses social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement.
  • Report on campaign performance and sentiments.
• Research and analysis
  • Monitors and develops reports on competitor activity within social media space.
  • Stay up-to-date with digital marketing and advertising technology trends.
• Project and resource management
  • Daily managing and coordination of ongoing projects.
  • Internal Preparation, Deliverables and Coordination for ongoing projects.
• New business development
  • Participate in pitches with strategies and ideas based on market insights and sentiments.

• Candidates must possess at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
• Required language(s): English - Good written & spoken. Mandarin/Malay language will be an advantage.
• At least 4 Year(s) of working experience with a proven track record in the related field is required for this position. 
• Skill(s): Social media, digital marketing, website management, project management, e-commerce, content, copywriting, creative writing, client servicing, account management, media buying, Facebook & LinkedIn management, digital analytics, design.
• Qualities: Strong fundamentals in marketing, independent, relentless problem solver, quick learner, street-smart, creative, enthusiastic.
• Preferably Marketing Executives specialised in Copywriting, Digital Marketing or equivalent.

Requirements aside, we are looking for a teammate with the right attitude who finds satisfaction in creating good work. Get in touch if you have what it takes!